Diamond Workshop Care/Lore

Diamond Workshop Care

Diamond is the hardest known natural substance and is safe to use in jewelery dips and ultra-sonic cleaners. Although diamond is very durable it lacks toughness in some stones due to a factor called cleavage. This means that if a diamond receives a hard blow in the wrong direction it may split.

Avoid;

• High heat; coat stones  if for example, using a jewelers torch. High heat may give diamonds a white ‘frosting’.
• Sharp knocks

Diamonds can be treated to improve the clarity/purity and, or colour. If you become aware that you or a customer has a treated diamonds also avoid;

• Ultrasonic and steam cleaners.

Diamond Lore and Symbolism

Diamond is the birthstone for April and the Zodiac gemstone for Capricorn. They are also recommended for couples celebrating their 60^th wedding anniversary.

Diamond has remarkable properties and because of this, since first discovered it has been used symbolically in many cultures and throughout history.  Diamonds have been thought to symbolise power and strength and it was claimed that diamonds give victory to he or she who carries it bound on his left arm, no matter the number of enemies. Diamonds have been believed to be the tears of God, splinters of fallen stars and it has also been thought that they would change colour in the face of guilt or in the presence of poison.

Since the 15^th century diamond has also been used to symbolise love and romance and they were used at times in engagement rings. It only since the early to mid 20^th century, due to an advertising campaign by the De Beers company, that the use of white diamonds in engagement rings became popular and widespread.

A Word About Our Images at TheGemBank.com

We pride ourselves on our honest and accurate images of our gemstones. Our aim is to represent the gem exactly as it is. To achieve this;

• We only resize and crop raw images and do not digitally alter the images in any other way.
• We don’t use post production to alter any aspect of the image, such as colour, contrast or brightness.
• The gem in the image is the gem offered for sale. We do not use ‘stock pictures’.
• Images are taken at much greater than x10 magnification. Inclusions and colour variations that are clear in an image may not be apparent in person.
• All images are taken under normal London daylight conditions and sunlight lamps.

Money Back Guarantee

We offer a full 21 day money back guarantee. If you are not 100% happy then return the item for a full refund minus the cost of postage.

At TheGemBank.com we pride ourselves on informed, accurate product knowledge. Please phone our customer service department if you have any questions about of our items. ph: +44 (0)20 72423748

Money Back Garantee Conditions and Return Instructions

If you decide to return an item contact TheGemBank on ph: +44 (0)20 72423748 before posting the item. This is in order to obtain a return code and full return instructions. Returned orders without a return code and packages that are improperly packaged and/or insured or packages that show signs of tampering, will not be accepted.
Conditions for refund:

• Call and speak to a member of staff before returning the item.
• Items must be returned within 21 days of delivery.
• Items must be returned in original, undamaged and unused condition.
• Items will be refunded, minus the cost of postage. We do not charge a restocking fee.
• Items should be posted by signed for post and be fully insured to the value of the gemstone.
• We cannot take responsibility for damaged items or items lost in the post.
• Local taxes and customs are non-refundable by TheGemBank.

Shipping

At TheGemBank.com we are very proud to offer FREE SHIPPING.

• Shipping is free to International and UK customers.
• Shipping by TheGemBank is insured. Items are insured from the moment the item leaves our premises until the point that someone signs for the package.
• All items will be shipped within 3 days of the full payment being cleared.

1. Shipping within the UK

   Shipping within the UK is free and items are sent using the Royal Mail Special Delivery Next Day service. This service requires a signature to confirm receipt so please ensure that somebody is available to sign for the package.

2. International Shipping

   Shipping is free on all items and items are sent using Fed-ex International Priority. TheGemBank does not take tax, however taxes may be taken by your country.